Eligibility for Returns

Customers may request a return within 7 days of receiving the product if the item is damaged or defective upon arrival. For quality assurance, we require a photo of the damaged product for verification.

Return Process

Request: Contact our customer support team within 7 days of delivery to initiate a return.

Return Approval: Upon approval, return instructions will be provided.

Shipping: Return shipping fees may apply unless the product is damaged or defective.

Refund Process

Once the returned product is received and inspected, we will process the refund within 7 business days. Refunds are issued to the original payment method.

Non-Returnable Items

  • Perishable items, including opened or partially consumed products.
  • Customized products or limited-time offers.